Telemarketing to Re-engage with Lapsed Customers
Many businesses focus solely on finding new customers, but what about those that you may have lost touch with? Selling to someone who already knows you is far easier than selling to a cold prospect. It is for this reason that customer re-engagement campaigns deliver excellent ROI.
Our customer re-engagement campaigns focus on making calls to contacts that you have done business with in the past. We can re-introduce your company to them, talk to them about developments to your proposition and encourage further engagement, either by booking an appointment or scheduling a follow-up call. In addition we are able to find out what their current situation is, the reason they stopped using you and whether they are using a new supplier.